The black plastic material in your Jet system is the BAT® media pack. Jet BAT® media is essential to the treatment capabilities of your system. Special precautions should be taken when servicing and pumping your Jet system to avoid damaging this media and the performance of your system. Do not attempt to clean or remove the media packs, damaged packs are expensive to repair or replace. Contact your local Jet distributor if you have any questions or feel that your system is in need of service.

Bio-Jet 7 should have a mild perfume fragrance. If you notice a rotten, sulfur smell it is likely that the Bio-Jet 7 has gone bad. Typically, Bio-Jet 7 has a one year shelf life in average climate temperatures.

We do not recommend routing the backwash from your water softener into a Jet system, or any other type of biological treatment system. The concentrated sodium chloride and other chemical compounds that are introduced into a Jet system while the softener is backwashing will kill off many of the beneficial bacteria that live in your treatment system. If it is at all possible, route the water softener backwash to an alternate drain line. However we recommend that you check with your local health department before installing or altering existing drain lines.

Although aerobic treatment plants, such as a Jet system, are typically sized by the gallons per day (GPD) of wastewater that they treat, it is useful to know how many gallons a tank holds when scheduling or paying for a pump out. The basic Jet system holds 1,225 gallons divided into three separate compartments a 500 gallon pretreatment compartment, a 600 gallon treatment compartment, and a 125 gallon settling compartment. Larger jet systems may have an additional 1,000 gallon pretreatment tank before the Jet treatment plant.

Yes. All factory original Jet aerators are sized to retrofit into any Jet system, regardless of when it was installed. Make sure to use only Jet factory original components to ensure the optimum treatment performance from your system.

Prior to contacting a pumper company, check with your local Jet distributor to see if they can refer you to a certified Jet Pumper. A certified Jet Pumper has been trained in the proper procedures to clean and pump your Jet system without damaging any of the components, potentially saving replacement costs if the internal media packs are damaged. If the local distributor cannot refer a certified pumper company make sure to schedule a routine service and cleaning at least one week before you pump out your tank to avoid damaging the internal media.

Some states allow for homeowners to service their own onsite treatment systems. If you are interested in servicing your own system you will need to obtain the proper training and equipment necessary to conduct routine maintenance on your Jet plant. We suggest that you contact your local Jet dealer to find out if servicing your own system is possible in your area.

The suggested service schedule for a Jet system is one routine maintenance call every six months. Some states may require more frequent service calls to ensure the highest quality of performance from aerobic systems in the state. Servicing at a lower frequency than every six months is not acceptable and damage to your plant and components may occur if routine service is not being conducted. All Jet distributors should offer a service program or service contract, so contact them for more information about your service options today.

For average guest visitation it should not be necessary to prepare your system for the changes in daily flow. In Jet’s laboratory testing the Jet system handled an additional 100% load for an entire week without any adverse effects on the system or its performance. However, if you are concerned about a large party, such as a wedding reception, being held at your residence you can arrange for a tank cleaning and pumping just prior to the event to ensure optimal treatment capabilities of your Jet system.

Although the only requirement before pumping is that you schedule a service visit shortly before the pumping we do recommend using a certified Jet pumper company to pump out your Jet tank. The reason you should not use any pump company is that your Jet system has the unique BAT® Media that can be severely damaged during a pump out if it is not properly cleaned before pumping. A certified pump company will have the necessary tools to clean your media avoiding costly repairs and ensuring the optimum treatment performance from your Jet system.