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The filter warning light is typically attached to a float in your upflow filter. If this light is active it usually means the upflow filter is in need of service. This filter contains a gravel media that needs routine cleaning and maintenance.

Jet BAT Media requires annual cleaning with a special tool called an air cleaning wand. This process is designed to remove excess bio-film from the media by increasing and reversing the hydraulic flow through the media pack. The soft bio-film is easily removed with the increased amount of agitation caused by the air wand. The remaining solids and bio-film are then digested by the aerobic bacteria in the treatment compartment.

As with any onsite septic system it is best to try to stager your wash loads through out the week. Even though the Jet system’s fixed film media is designed to keep your plant operating at peak performance during excessive hydraulic loading, such as a heavy wash day, it will operate best with a steady flow of water from your home. Also some brands of detergents are easier for your system to digest. If possible use a low-phosphate detergent, like Ivory Snow, harsher detergents like Tide and Fab can slow the biological process of the plant, increasing the chance for the plant to pass solids into your drain field.

Jet research has shown that the increased solids from a garbage disposal won’t negatively affect the performance of your Jet system. The aerobic bacteria process will actively digest the extra solids introduced to the system and only the highest quality effluent leaves the system.

Yes. The green vent cap on your aeration compartment cover must be free and clear of obstructions to allow fresh air to enter the Jet system. Jet systems are designed to inject fresh oxygen into the center treatment compartment to ensure the best performance from the aerobic bacteria living in the plant. Aerobic bacteria are just like any other living organism and more fresh oxygen means more bacteria. Depriving these bacteria of fresh oxygen by covering or burying the vent cap will inhibit the growth of these bacteria and may make it difficult for your system to recover from any toxic or overloaded conditions that it may experience.

The black plastic material in your Jet system is the BAT® media pack. Jet BAT® media is essential to the treatment capabilities of your system. Special precautions should be taken when servicing and pumping your Jet system to avoid damaging this media and the performance of your system. Do not attempt to clean or remove the media packs, damaged packs are expensive to repair or replace. Contact your local Jet distributor if you have any questions or feel that your system is in need of service.

Bio-Jet 7 should have a mild perfume fragrance. If you notice a rotten, sulfur smell it is likely that the Bio-Jet 7 has gone bad. Typically, Bio-Jet 7 has a one year shelf life in average climate temperatures.

We do not recommend routing the backwash from your water softener into a Jet system, or any other type of biological treatment system. The concentrated sodium chloride and other chemical compounds that are introduced into a Jet system while the softener is backwashing will kill off many of the beneficial bacteria that live in your treatment system. If it is at all possible, route the water softener backwash to an alternate drain line. However we recommend that you check with your local health department before installing or altering existing drain lines.

Although aerobic treatment plants, such as a Jet system, are typically sized by the gallons per day (GPD) of wastewater that they treat, it is useful to know how many gallons a tank holds when scheduling or paying for a pump out. The basic Jet system holds 1,225 gallons divided into three separate compartments a 500 gallon pretreatment compartment, a 600 gallon treatment compartment, and a 125 gallon settling compartment. Larger jet systems may have an additional 1,000 gallon pretreatment tank before the Jet treatment plant.